When operators invent a side path, believe them
Workarounds are evidence. How we treat unofficial steps during a desktop UX review.
Field Notes
Field Notes
Notes from desktop UX reviews and maintainability work — practical observations, not generic productivity advice.
Articles drawn from reviews and briefings. Written for product and engineering leads who ship windowed software.
Effort bands beat fake precision in maintainability notes
Why our reports use small, medium, and large instead of hour estimates pulled from thin air.
Preparing a desktop build for an outside review
A practical checklist before you grant a consultant access to your Windows, macOS, or Linux client.
Rewrite debates: questions we ask before the whiteboard
A short set of questions from our change-risk briefings that cool down premature rewrite energy.